From request to agreement: reducing manual work
A proposed workflow for capturing information once, using AI to prepare proposals and contracts, and replacing duplicate tracking with one shared project record.
Read caseImproving how work moves across an organisation.
Experience in financial operations, process automation and international programme delivery. I clarify responsibilities, reduce avoidable manual work and build practical tools to support execution.
Perspective
Operations, processes and delivery
Operations professional based in Geneva, with experience in private-equity operations and automation at Pictet, KYC process research and applied AI prototyping, and international programme delivery at Swissnex in China.
My work connects quantitative analysis with practical process improvement: examining where work stalls, clarifying responsibilities and building tools around the controls and judgement the organisation needs.
Profile and experienceWriting
Notes
How to handle employee resistance to process change
Resistance to process change often contains useful information. How to identify what people are protecting, make the decision fairly and move from the old process to the new one.
12 min read
Eight mistakes to avoid when integrating AI into business processes
A faster task can save effort while leaving the wider process unchanged. Eight mistakes to avoid in measurement, controls, ownership, roles and implementation.
11 min read
Which tasks should be handed over to AI?
A task-by-task method for SME leaders to find where AI pays, where a simpler tool does better, and when the honest answer is not yet.
14 min read
Selected work
Case studies
About
Nathanaël G. Dürst
